FREQUENTLY ASKED QUESTIONS
- What are your hours?
-
We operate by appointment only to give you our full attention. Please contact us to schedule a time that works for you.
- What areas do you serve?
-
We serve the entire Greater Denver Metro Area, including downtown and surrounding suburbs. With over 25 years of experience, you can count on professional, reliable service wherever you are.
- How do I book a consultation?
-
Use our Contact page to schedule a consultation for service, maintenance, or renovations. We’re here to help.
- What payment options do you accept?
-
We accept Venmo, Zelle, cash, and checks.
For ongoing services, you can also set up automatic payments through our online portal or directly from emailed invoices. Please note: a small processing fee applies to online payments. - How long does the service take?
-
Routine maintenance usually takes 20–45 minutes. Renovations vary based on project size — we’ll discuss your timeline during your consultation.
- Do you have a cancellation policy?
-
Yes. Please give 24 hours’ notice to cancel weekly service appointments. For contract cancellations, we require 30 days’ written notice.
