FREQUENTLY ASKED QUESTIONS

What are your hours?

We operate by appointment only to give you our full attention. Please contact us to schedule a time that works for you.

What areas do you serve?

We serve the entire Greater Denver Metro Area, including downtown and surrounding suburbs. With over 25 years of experience, you can count on professional, reliable service wherever you are.

How do I book a consultation?

Use our Contact page to schedule a consultation for service, maintenance, or renovations. We’re here to help.

What payment options do you accept?

For your convenience, we require a credit card to remain on file for all ongoing services. Invoices can be paid securely through our online customer portal or directly from emailed invoices with automatic payment options available. Please note: online card payments are subject to a small processing fee.

How long does the service take?

Routine maintenance usually takes 20–45 minutes. Renovations vary based on project size — we’ll discuss your timeline during your consultation.

Do you have a cancellation policy?

Yes. Please give 24 hours’ notice to cancel weekly service appointments. For contract cancellations, we require 30 days’ written notice.